LiveCloud · Festival Pass (PlatformAccess)

Festival Pass Guide

The Festival Pass is the paid entry credential: 75 kr, valid one year, one-time (not a subscription). Everyone needs one; it unlocks the entry credential (wallet / QR / wristband) and the buy-actions. It is LiveCloud’s own product, so it is additive and does not touch the festival’s ticket revenue. Two sides: the operator comps it for free, or the guest buys it in the app.

Operator   Guest

Operator (FMS) comps a free pass for authorities / artists / staff / VIP. Guest (app) buys the 75 kr pass; without it, buy-actions are blocked, and near expiry a renewal prompt appears.

PART 1

Operator: comp a free pass (FMS)

back-office

Give a specific guest the pass for free, bypassing the 75 kr fee. A comped pass is identical to a paid one at the gate.

  1. Drift → Deltagere, open the guest.

  2. HandlingerGiv gratis festivalpas.

  3. Type a reason in Årsag (required, audit log), then confirm.

    “Gratis festivalpas tildelt.” Access unlocks, valid one year.

FMS · comp dialog
Giv gratis festivalpas til Tony Mortensen
Tildeler et gratis festivalpas (adgang til festivalen og dit armbånd) uden gebyret på 75 kr. Bruges til myndigheder, artister, personale og VIP. Gælder ét år.
Årsag *
Hvorfor gives festivalpasset gratis?
Påkrævet for audit-spor. Synligt i admin-logs.
AnnullérGiv gratis festivalpas
Gratis festivalpas tildelt.

Re-comping the same guest is safe. It returns the existing pass, never a duplicate. Setup: the “Festival Pass” product (type PlatformAccess, 75,00 kr, meta.platform_access {one_time, 365d}) must exist for the summit. See the FMS guide.

PART 2

Guest: buy it, and the gate (app)

native app

In the app the guest buys the pass with a card; until they have it, the buy-actions are blocked; near expiry a one-tap renewal prompt appears.

Buy the pass
  1. The guest opens the Festival Pass screen and pays 75 kr with a card.

  2. The pass is granted for one year.

    The entry credential (wallet / QR / wristband) and buy-actions unlock automatically.

App · Festival Pass
Festival Pass
Festival Pass
Adgang til festivalen
75 kr
Gælder ét år · adgang + dit armbånd
Køb Festival Pass
The gate + renewal
  1. Without a pass, buy-actions are blocked: buying tickets/merch (StoreCheckout), topping up Beats (BeatsLoading), and linking a wristband (LinkWristband) all prompt for the pass first.

    The block only fires on a definite “no pass”. Network errors fail open, so a guest is never wrongly locked out.

  2. Near expiry, a renewal banner appears (it is one-time, not an auto-charging subscription). One tap re-buys and extends another year.

App · gate + renewal
Køb
🔒
Festival Pass kræves for at købe.
Få dit pas for at fortsætte.
Få / forny Festival Pass
Buy-actions blocked without a pass; renewal prompt near expiry.

Not the same as Festival+. The Festival Pass is the required 75 kr access credential. Festival+ is the optional tiered membership (Spark/Pulse/Power) bought with Beats. See the Festival+ guide.